12V and 24V are not interchangeable. AC and DC are not interchangeable unless the product says both.
Read the Transmitter Solutions voltage line before you land a transformer.
TroubleshootingReviewed 2026-08-28
Voltage matching
The supply voltage must match what the product lists.
Also called
voltage rating12VDC strike24VAC deviceOperating voltage matchingoperating voltage matching
Catalog fields
VoltageCoil Voltage
Source: Transmitter Solutions product training